Zoho CRM integrates natively (no middleware required) with a broad Zoho suite. The core integrations include:
| Zoho App | Integration Purpose |
|---|---|
| Zoho Desk | Sync support tickets ↔ CRM contacts/accounts; view ticket history from CRM records |
| Zoho Books | Bidirectional sync of quotes, invoices, contacts; financial reporting from CRM |
| Zoho Inventory | Real-time stock levels, shipping updates, sales order tracking |
| Zoho Invoice / Zoho Billing | Invoice creation from deals; subscription management |
| Zoho Campaigns | Email marketing list sync; campaign engagement in CRM records |
| Zoho Social | Social media scheduling and monitoring; social-to-lead capture |
| Zoho SalesIQ | Live chat sync; visitor tracking in CRM |
| Zoho Survey | Survey responses as SalesSignals; contact update on response |
| Zoho Projects | Create templated projects from closed deals |
| Zoho Analytics | Deep-dive BI reporting on CRM data |
| Zoho FSM | Field service work orders from CRM deals/tickets |
| Zoho WorkDrive | Document storage integrated with CRM records (Q1 2026 migration) |
| Zoho Marketing Automation | Lead scoring, nurture journeys, behavior tracking |
| Zoho Cliq | Team chat notifications from CRM events |
Third-party native integrations include: Google Workspace (Contacts, Calendar, Gmail; enhanced sync in January 2026 with custom field mapping and multi-module support (Zoho CRM 2026 features video)), Microsoft 365 (via Graph API for Outlook), LinkedIn, Mailchimp, and more (Zoho CRM Integrations page).