Webhooks are HTTP callbacks that Zoho CRM fires to an external URL when a workflow, Blueprint transition, or approval action triggers them. They push CRM data to external systems in real time, enabling integrations without polling.
Configuration: Specify endpoint URL, HTTP method (POST, GET, PUT, DELETE), authentication, and payload parameters (CRM field values mapped to the request body or query string). Path: Setup > Automation > Actions > Webhooks.
MCP's "Workflow & Process Automation" server (April 2026) allows AI agents to configure webhooks as workflow actions through natural language prompts (Zoho CRM MCP overview documentation).