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Part III · Zoho Creator · Chapter 8

Approval Processes

132 words · preserved verbatim from the master reference

Creator's built-in approval system allows multi-level approval workflows to be configured without custom code. When a form record is submitted (or a condition is met), an approval workflow can be automatically triggered:

  • Approval Levels: Multiple sequential approval levels can be configured (Level 1, Level 2, etc.).
  • Approvers: Specific users, roles, or dynamic user fields can be designated as approvers at each level.
  • Actions on Approve/Reject: Automated actions (update fields, send notifications, trigger downstream workflows) can be configured for both approval and rejection outcomes.
  • Approval Center: A centralized inbox where approvers can review pending approvals, view record details, and take action.
  • Portal Integration: Portal users can participate in approval processes, extending collaboration to external stakeholders.
  • Payment workflows are a specialized form of approval for transaction authorization.