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Part III · Zoho Creator · Chapter 26

Limits, Billing, and Usage

594 words · preserved verbatim from the master reference

26.1 Pricing Plans

As of April 2026, Zoho Creator offers four plans:

PlanDescription
Free1 application; basic features only; 5,000 records; 250 MB storage
Standard1 application; 25,000 records/user; 1 GB storage/user; team features
ProfessionalUnlimited applications; 100,000 records/user; 3 GB storage/user; advanced integrations and BI
EnterpriseUnlimited applications; 250,000 records/user; 5 GB storage/user; all enterprise features including environments, SAML SSO, rebranded apps, BYOK
FlexCustom plan with tailored limits negotiated with Zoho sales

Note: Exact per-user prices are not consistently published in the documentation (the pricing comparison page lists structure without numerical prices), but third-party sources indicate approximately $12/user/month (Standard), $30/user/month (Professional), $37/user/month (Enterprise) billed annually (Pricing Comparison, Agency Reinicia Blog).

26.2 Key Quantitative Limits by Plan

FeatureFreeStandardProfessionalEnterprise
Applications11UnlimitedUnlimited
Records5,00025,000/user100,000/user250,000/user
Storage250 MB1 GB/user3 GB/user5 GB/user
Custom AI models20100100
Ready-to-use AI models50250250
AI calls200/month1,000/month1,000/month
Email notifications50/user/day100/user/day250/user/day500/user/day
Deluge execution statements5,00010,00020,00050,000
Custom schedules90/user/month300/user/month600/user/month
Data sources51530
Custom connectors51020
Connections1050100
External calls100/user/day250/user/day500/user/day
REST API calls250/day250/user/day500/user/day1,000/user/day
Custom API calls100/day100/user/day250/user/day500/user/day
Cloud function calls50/user/day (max 5,000/day)100/user/day (max 10,000/day)200/user/day (max 20,000/day)
Permission sets10/app50/app250/app
Roles50/app200/app1,000/app
Batch Block50250500
Publish components102550
WidgetsYesYesYes (limit: 200/account)
EnvironmentsYesYesYes
BlueprintsYesYesYes

26.3 Add-Ons

  • Portal Users: Monthly cost per additional user (billed annually for yearly subscriptions)
  • Integration Flow Tasks: Monthly or annual add-on task packs
  • BI & Analytics Rows: Additional rows beyond bundled limit
  • Custom Domain (Portal): Available as add-on for Standard and Professional plans
  • Rebranded Mobile Apps: Add-on for Standard and Professional
  • Private App Store (Zoho MDM): Add-on for Standard and Professional
  • SAML SSO: Add-on for Standard and Professional

26.4 Support Plans

TierResponse TimeFeatures
Basic (Free)24 hoursEmail support, KB, community
Classic (Free for paid plans)10 hours+ 10×5 chat and toll-free
Premium (20% of license fee)3 hours+ Remote assistance, Customer Success Manager
Enterprise (25% of license fee, min 50 users, annual)1 hour+ Technical Account Manager, Product Training