Zoho CRM API Credits (MCP actions consume these)
| Edition | Daily Credits | Monthly Credits |
|---|---|---|
| Free | 5,000 | 5,000 |
| Professional | 50,000 + (users × 500) | 3,000,000 |
| Enterprise / Zoho One | 50,000 + (users × 1,000) | 5,000,000 |
| Ultimate / CRM Plus | 50,000 + (users × 2,000) | Unlimited |
Selected API credit costs:
- Standard GET/read: 1 credit
- Insert/Update/Upsert: 1 credit per 10 records
- Send Mail: 20 credits
- Mass Delete via CVID: 50 credits
- Bulk Write Initialize: 500 credits
- Create Custom Field: 10 credits per field
Add-on credits: Available as pay-as-you-go from Super Admin API Dashboard. Concurrency: No time-based rate limits; concurrency limits apply per org per app.
Source: Zoho CRM API Limits
OAuth Token Limits
- Max 10 active access tokens per refresh token
- Max 10 access token requests per 10 minutes
- Source: Zoho OAuth Token Limits
Zoho Creator AI Call Limits
- Deluge AI tasks (Analyze Sentiment, Recognize Text, etc.): Count as external API calls in the Creator account
- Zoho GenAI calls: Limited per plan; exact quotas not publicly enumerated in documentation
- External LLM (BYOK): Rate limits governed by the external provider's tier, not Zoho's
Zoho Analytics GenAI
- Available on Premium and Enterprise plans only
- No specific call limits publicly documented; subject to plan entitlements
Zoho Social Zia Credits
- Monthly allocation per plan; when exhausted, switch to BYOK/OpenAI
- EU/South Africa/UAE: Credits not available; BYOK only