| Limitation | Detail |
|---|---|
| Client plan requirements | Claude requires Team plan+; ChatGPT requires Plus/Pro/Team |
| Claude org admin required | Only a Claude Organization Admin can configure org-wide connector access |
| API key rotation breaks all clients | Regenerating the API key invalidates all existing MCP client integrations; requires reconfiguration |
| Tool refresh requires reconnection | Each time a new tool is added to an MCP server, Claude/ChatGPT connectors must be disconnected and reconnected |
| Authorization on Demand = Zoho only | Organization-wide token sharing via Connections is only configurable for third-party services; Zoho services use per-user auth |
| Super Admin required for Connections | Org-wide token sharing requires Super Admin role |
| AI model errors | AI agents can misinterpret prompts; Zoho recommends always reviewing AI actions and testing in sandbox first |
| All actions subject to API limits | Every MCP tool execution triggers an underlying Zoho API call, counting against the account's API credit quota |
| Upcoming apps not yet available | 11 Zoho apps (Connect, Meeting, People, SalesIQ, Sheets, Survey, Voice, Sign, Campaigns, Command Center, Log360) listed as "upcoming" |
| Phased DC rollout for CRM | CRM MCP rolling out gradually across data centers |