Capabilities
Shared inbox platform that consolidates multiple communication channels (email, WhatsApp, Telegram, social) into a single collaborative interface. Features include thread delegation, internal discussion alongside messages, automation, snooze/archive, response templates, shared draft co-authoring, personal inbox view, and mobile/desktop apps for on-the-go management. ([Zoho TeamInbox](https://www.zoho.com/teaminbox/))
Key integrations
Zoho CRM, Zoho WorkDrive, Zoho Cliq, WhatsApp Business, Telegram
Platform availability
The table below records native platform support as of April 2026, per the master reference. A denotes an officially shipped native app or supported surface; a denotes that the platform is either unsupported or that status is not disclosed.
| Platform | Native app |
|---|---|
| Web | |
| iOS | |
| Android | |
| iPadOS | |
| Android Tablet | |
| macOS | |
| Windows |
Source note
[Zoho TeamInbox](https://www.zoho.com/teaminbox/); "mobile and desktop apps" confirmed on product page.