Capabilities
Comprehensive mapping and daily route planner for Zoho CRM, using Google Maps to optimize field sales routes, reduce travel time, and increase visit frequency. Enables geo-tagging of CRM records, route optimization, and territory management directly within Zoho CRM. ([RouteIQ](https://www.zoho.com/routeiq/))
Key integrations
Zoho CRM (required), Google Maps
Platform availability
The table below records native platform support as of April 2026, per the master reference. A denotes an officially shipped native app or supported surface; a denotes that the platform is either unsupported or that status is not disclosed.
| Platform | Native app |
|---|---|
| Web | |
| iOS | |
| Android | |
| iPadOS | |
| Android Tablet | |
| macOS | |
| Windows |
Source note
[Zoho RouteIQ](https://www.zoho.com/routeiq/); platform details not explicitly stated on product page.
Where RouteIQ shows up in the rest of the Encyclopedia
The encyclopedia indexes references to RouteIQ across the 112 chapters and 681-entry feature atlas. Jump to the full passage for context.
- Route planningCore sales and CRM operating modulescrm
Route planning is field sales planning for optimizing visits by geography, schedule, and account priority, often using RouteIQ or mobile CRM location features. Inside Core sales and CRM operating modules, this feature standardizes day-to-day sales execution, pipeline hygiene, customer history, forecasting, and handoffs between marketing, sales, service, inventory, and finance. Its value comes from turning an informal business behavior into an explicit part of the Zoho operating model. Implement Route planning by writing down the triggering situation, the responsible owner, and the expected outcome. Then document owner, edition dependency, data inputs, downstream reports, and change-control path; also add an acceptance test and a monitoring or review mechanism. Keep the path, edition dependency, impacted profiles, test record, and integration dependencies in the admin runbook.