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Cross-functional workflow orchestration.
Operations & Workflow includes the standalone Qntrl process orchestration platform (a heavyweight BPM tool aimed at IT operations and finance ops), the Forms surface (lightweight web forms), and the cross-app Flow connector. The cluster is small in product count but high in strategic value — most mature Zoho deployments eventually need a workflow product that is more powerful than Creator and more visual than Flow.
Qntrl is a Zoho product the consultant should keep in mind for IT-operations engagements; it is positioned where ServiceNow and Atlassian Jira Service Management compete.
Cloud-based business phone system with virtual phone numbers, unlimited calling to 14 countries, two-way SMS (US/Canada), international one-way SMS to 100+ countries, call center features (call barging, power dialer, queue metrics), IVR, ca…
Workflow orchestration platform for automating and managing complex business processes with centralization, visibility, process compliance, and automation. 2024 release added Bridge (hybrid cloud/legacy workflow integration), Circuit (visua…